V880 and T3 array issue

We're trying to install a third T3 array onto our V880. The other two T3's are connected to a qlogic fibre card. We can see this connection fine when we do a luxadm probe -p command. The full device paths are shown etc. ie: the first T3's logical name is c2t1d0 and the second one is c3t1d0.

For the third T3 array we installed another qlogic card. When we booted up the server though, the new cards device path can be seen however it will not complete the path down to the array. We cannot get the new array to appear on a CxTxDx logical path. We've tried reconfigure reboots and running devfsadm several times.

Doing a cfgadm -al allows us to see that the first two arrays show up on C2 and C3 as type disk. The new card shows up with a connection on C4 but the type shows up as unknown. It seems that we need to somehow get this connection to appear as disk.

We're pretty sure that the card, the cables and the array came from a working situation so I'm hesitant at this point to call any of these things "bad" yet. Any suggestions are welcome.

have you checked in the /etc/path_to_inst file to see if the new card is being seen correctly?

is the lun masking set?

have you tried to run "cfgadm -c configure c4"?

is the t3 configured correctly? building luns and map them...

Have checked path_to_inst. Card is seen. We did try a few different cfgadm commands but none of them seemed to work. When running "cfgadm -al" the device type remains unknown. The other two arrays show up as type disk.

We're going to check over the array now via telnet. It may have come to us configured incorrectly. The other two arrays arrived already set because they came from known working machines. We just learned that this particular array came from a different group and who knows how they had it set up. We made a false assumption. Troubleshooting 101. Hopefully this is the issue. Thank you for the responses.