SUN Netra 240 Boot error

ppandey21 · June 3, 2010, 12:30am

Hi,

When I am trying to boot my SUN Netra 240 Machine its giving some boot error.

> {1} ok boot -i

> Boot device: /pci@1c,600000/scsi@2/disk@0,0:a File and args: -i 
> Boot load failed. 
> The file just loaded does not appear to be executable. 
> {1} ok

I tried to boot it from cdrom and monted the boot diskt to /a and tried

installboot to install bootblk. installboot and fsck ran fine and when I rebooted , it again gave the same error.

Just curious does this mean the disk is gone ? Below finding doesn't show any hard error though.

Pelase suggest

# iostat -En
c0t0d0           Soft Errors: 5 Hard Errors: 0 Transport Errors: 1
Vendor: TSSTcorp Product: CD/DVDW TS-L632D Revision: SI03 Serial No:
Size: 0.67GB <671088640 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 5 Predictive Failure Analysis: 0
c1t0d0           Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU  Product: MAX3147NCSUN146G Revision: 1503 Serial No: 0729G03TAW
Size: 146.80GB <146800115712 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
c1t1d0           Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: FUJITSU  Product: MAX3147NCSUN146G Revision: 1503 Serial No: 0729G03T97
Size: 146.80GB <146800115712 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0

Thanks
Pradeep

incredible · June 3, 2010, 8:44am

when you booted from cdrom, did you check that the data in it is intact?
did you power off the system and retry?

ppandey21 · June 3, 2010, 9:03am

Hi,

Yes I can see /etc/vfstab and /etc/passwd files.

I tried to unplug the power cable and plugging again but it didn't work.

Thanks
Pradeep

incredible · June 3, 2010, 9:21pm

How about the rest of the files besides passwd and vfstab?
from the ok> prompt type show-disks or devalias. Are you booted from the correct disk?
Or how did you install the bootblk? can provide the command output? , just to ensure..

ppandey21 · June 3, 2010, 10:55pm

{1} ok devalias
xnet2                    /pci@1d,700000/pci@1/SUNW,hme@0,1:dhcp,
xnet1                    /pci@1e,600000/pci@3/SUNW,hme@0,1:dhcp,
xnet                     /pci@1e,600000/pci@2/SUNW,hme@0,1:dhcp,
net3                     /pci@1d,700000/network@2,1
net2                     /pci@1d,700000/network@2
net1                     /pci@1f,700000/network@2,1
net                      /pci@1f,700000/network@2
cdrom                    /pci@1e,600000/ide@d/cdrom@0,0:f
ide                      /pci@1e,600000/ide@d
disk3                    /pci@1c,600000/scsi@2/disk@3,0
disk2                    /pci@1c,600000/scsi@2/disk@2,0
disk1                    /pci@1c,600000/scsi@2/disk@1,0
disk0                    /pci@1c,600000/scsi@2/disk@0,0
disk                     /pci@1c,600000/scsi@2/disk@0,0
scsi                     /pci@1c,600000/scsi@2
sc-control               /pci@1e,600000/isa@7/rmc-comm@0,3e8
ttyb                     /pci@1e,600000/isa@7/serial@0,2e8
ttya                     /pci@1e,600000/isa@7/serial@0,3f8
name                     aliases
=================================
{1} ok show-disks
a) /pci@1c,600000/scsi@2,1/disk
b) /pci@1c,600000/scsi@2/disk
c) /pci@1e,600000/ide@d/cdrom
d) /pci@1e,600000/ide@d/disk
q) NO SELECTION
Enter Selection, q to quit:
==================================
{1} ok boot /pci@1c,600000/scsi@2/disk@0,0
Boot device: /pci@1c,600000/scsi@2/disk@0,0  File and args:
Boot load failed.
The file just loaded does not appear to be executable.
{1} ok
====================================

monted the boot disk to /a
#mount /dev/dsk/c1t0d0s0 /a
#installboot /usr/platform/`uname -i`/lib/fs/ufs/bootblk /dev/rdsk/c1t0d0s0

incredible · June 4, 2010, 12:52pm

Not really sure.. maybe would you want to try boot from cdrom, do a OBP upgrade http://sunsolve.sun.com/search/document.do?assetkey=1-21-119234-01-1 and re-try..? all looks fine.. unless if you have another same system, you may try plugging in the disk and see if its the same result or not..

Check that your OS complies to this as well:-
8 - 7/03 *
9 - 4/04 (U6) **
10 - 3/05

notreallyhere · August 10, 2010, 6:11am

Hi

I have been having the same issue with one of our remote systems.

{1} ok boot
Probing system devices
Probing memory
ChassisSerialNumber xxxxxx 
Probing I/O buses

Sun Fire V240, No Keyboard
Copyright 2007 Sun Microsystems, Inc.  All rights reserved.
OpenBoot 4.22.33, 4096 MB memory installed, Serial #xxxxxx.
Ethernet address xxxxxx, Host ID: xxxxxxx.



Rebooting with command: boot                                          
Boot device: disk  File and args: 
Boot load failed.
The file just loaded does not appear to be executable.

Tried all of the previously mentioned things as well.
Tried booting from different disks on that system or the mirrors in place but to no avail.

A few days prior to running into this issue I did successfully power on and boot the system. It was also shut down gracefully after that and stayed down until I tried to bring it up again three days afterwards.

When booting from cdrom I could mount the different slices on all disks and see their contents.
Also, I got this error when booting from cdrom:

WARNING: /pci@1c,600000/scsi@2/sd@1,0 (sd1):
        Error for Command: load/start/stop         Error Level: Informational
        Requested Block: 0                         Error Block: 0
        Vendor: SEAGATE                            Serial Number: 0503B9Z8H8  
        Sense Key: Soft Error
        ASC: 0x5d (drive operation marginal, service immediately (failure prediction threshold exceeded)), ASCQ: 0x0, FRU: 0x42

plmachiavel · August 10, 2010, 11:43am

It probably won't be usefull but this is FYI: the error counters are reseted upon reboot / power off etc ... was your iostat -En ran before or after the fsck?

notreallyhere · August 11, 2010, 4:50am

Thanks for the info about the error counters

I ran an fsck but did not run an iostat. It was a few days ago and I can't recall whether I got any errors from the fsck....almost sure I did. I'm trying to boot from the cdrom again but this too is now giving me issues! I've asked the on-site technician to check the cdrom drive for me and I'm waiting to hear from him

---------- Post updated 08-11-10 at 10:50 AM ---------- Previous update was 08-10-10 at 05:53 PM ----------

This is the result from an iostat -En:

# iostat -En
c1t0d0           Soft Errors: 0 Hard Errors: 0 Transport Errors: 0 
Vendor: SEAGATE  Product: ST373307LSUN72G  Revision: 0707 Serial No: 0503B9Z8RM 
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0 
Illegal Request: 0 Predictive Failure Analysis: 0 
c1t1d0           Soft Errors: 0 Hard Errors: 0 Transport Errors: 0 
Vendor: SEAGATE  Product: ST373307LSUN72G  Revision: 0707 Serial No: 0503B9Z8H8 
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0 
Illegal Request: 0 Predictive Failure Analysis: 1 
c0t0d0           Soft Errors: 4 Hard Errors: 0 Transport Errors: 1 
Vendor: TEAC     Product: DV-28E-C         Revision: 1.4B Serial No:  
Size: 0.67GB <671088640 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0 
Illegal Request: 4 Predictive Failure Analysis: 0 
c2t233100015D068B00d0 Soft Errors: 1 Hard Errors: 0 Transport Errors: 0 
Vendor: SUN      Product: SE6920           Revision: 0202 Serial No:  
Size: 53.68GB <53678702592 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0 
Illegal Request: 1 Predictive Failure Analysis: 0 
rmt/0            Soft Errors: 0 Hard Errors: 0 Transport Errors: 0 
Vendor: HP       Product: Ultrium 3-SCSI   Revision: L63S Serial No:

notreallyhere · August 13, 2010, 6:12am

Just an update..
I just tried an upgrade install again after fixing those disk errors with fsck. Upgrade ran through successfully. System rebooted but came up with the same error

Upgrade complete
Executing SolStart postinstall phase...
Executing finish script "patch_finish"...
 
 
Finish script patch_finish execution completed.
Executing JumpStart postinstall phase...
 
The begin script log 'begin.log'
is located in /var/sadm/system/logs after reboot.
 
The finish script log 'finish.log'
is located in /var/sadm/system/logs after reboot.
 
 
Launching installer. Please Wait...
 
 
 
Installing Additional Software
|-1%--------------25%-----------------50%-----------------75%--------------100%|
 
   Pausing for 30 seconds at the "Summary" screen. The wizard will continue to
   the next step unless you select "Pause". Enter 'p' to pause. Enter 'c' to
   continue. [c] c
 
 
   Pausing for 90 seconds at the "Reboot" screen. The wizard will continue to
   the next step unless you select "Pause". Enter 'p' to pause. Enter 'c' to
   continue. [c] c
 
Creating boot_archive for /a
updating /a/platform/sun4u/boot_archive
15+0 records in
15+0 records out
syncing file systems... done
rebooting...
Probing system devices
Probing memory
ChassisSerialNumber TN10150508 
Probing I/O buses
 
Sun Fire V240, No Keyboard
Copyright 2007 Sun Microsystems, Inc.  All rights reserved.
OpenBoot 4.22.33, 4096 MB memory installed, Serial #xxxx
Ethernet address xxxx, Host ID: xxxx
 
 
 
Rebooting with command: boot                                          
Boot device: disk  File and args: 
Boot load failed.
The file just loaded does not appear to be executable.

Where to now? Do I try it again and specify a different slice to boot from when I do the upgrade? How would I go about breaking the mirror?