strange issue with ALOM in t51...

upengan78 · February 20, 2009, 5:16pm

Hi ,

running solaris 10 on t5120 and i see ILOM and ALOM (SC) interfaces working fine earlier and suddenly they are responding strangely,

First thing , I can connect fine to ILOM or ALOM but then console -f just hangs..

resetsc error :

I do not really want to poweroff and poweron this system at this moment,

is there any solution or is this a known issue?

showenvironment command hung aswell. the user has rights of everything in ALOM.

Any ideas , if needed I can try more commands...

if there is no solution other than rebooting or power cycle? then how can I do it safely ? I can access server using ssh and physcially if needed.

Thanks

DukeNuke2 · February 20, 2009, 6:04pm

login to the ilom as root user and do a "reset /SP". if this doesn't work login as sunservice with the same pass as root and try a "reboot".

upengan78 · February 20, 2009, 9:01pm

Thanks, getting same error with reset /SP command

Oh and I did not know there is such an account called sunservice, it worked well with root password...

will this reboot command reboot the system just like reboot command from system console ? or is there any way to gracefully shutdown the system from sunservice account ?

EDIT
BTW it help with this command does not show 'reboot' command ?

help
GNU bash, version 2.05b.0(1)-release (powerpc-unknown-linux-gnu)
These shell commands are defined internally. Type `help' to see this list.
Type `help name' to find out more about the function `name'.
Use `info bash' to find out more about the shell in general.
Use `man -k' or `info' to find out more about commands not in this list.

A star (*) next to a name means that the command is disabled.

%[DIGITS | WORD] [&] (( expression ))
. filename :
[ arg... ] [[ expression ]]
alias [-p] [name[=value] ... ] bg [job_spec]
bind [-lpvsPVS] [-m keymap] [-f fi break [n]
builtin [shell-builtin [arg ...]] case WORD in [PATTERN [| PATTERN].
cd [-L|-P] [dir] command [-pVv] command [arg ...]
compgen [-abcdefgjksuv] [-o option complete [-abcdefgjksuv] [-pr] [-o
continue [n] declare [-afFirtx] [-p] name[=valu
dirs [-clpv] [+N] [-N] disown [-h] [-ar] [jobspec ...]
echo [-neE] [arg ...] enable [-pnds] [-a] [-f filename]
eval [arg ...] exec [-cl] [-a name] file [redirec
exit [n] export [-nf] [name[=value] ...] or
false fc [-e ename] [-nlr] [first] [last
fg [job_spec] for NAME [in WORDS ... ;] do COMMA
for (( exp1; exp2; exp3 )); do COM function NAME { COMMANDS ; } or NA
getopts optstring name [arg] hash [-lr] [-p pathname] [-dt] [na
help [-s] [pattern ...] history [-c] [-d offset] [n] or hi
if COMMANDS; then COMMANDS; [ elif jobs [-lnprs] [jobspec ...] or job
kill [-s sigspec | -n signum | -si let arg [arg ...]
local name[=value] ... logout
popd [+N | -N] [-n] printf format [arguments]
pushd [dir | +N | -N] [-n] pwd [-PL]
read [-ers] [-u fd] [-t timeout] [ readonly [-anf] [name[=value] ...]
return [n] select NAME [in WORDS ... ;] do CO
set [--abefhkmnptuvxBCHP] [-o opti shift [n]
shopt [-pqsu] [-o long-option] opt source filename
suspend [-f] test [expr]
time [-p] PIPELINE times
trap [arg] [signal_spec ...] or tr true
type [-afptP] name [name ...] typeset [-afFirtx] [-p] name[=valu
ulimit [-SHacdflmnpstuv] [limit] umask [-p] [-S] [mode]
unalias [-a] [name ...] unset [-f] [-v] [name ...]
until COMMANDS; do COMMANDS; done variables - Some variable names an
wait [n] while COMMANDS; do COMMANDS; done
{ COMMANDS ; }

Thanks much

DukeNuke2 · February 21, 2009, 3:37am

reboot will only reboot the SP. there isn't "ping" in the list also and ping works from sunservice account. if reboot won't work, try the "init" command...

incredible · February 21, 2009, 9:05am

whats the current firmware level of the system?

DukeNuke2 · February 21, 2009, 9:25am

he allready told us in his first post... ilom 2.0.4.19 is firmware 7.0.9.c. it's a rather old version...

upengan78 · February 21, 2009, 9:41am

Hey Dukenuke2

Thanks for clarifying on this. you could be right because what I did later was log in as sunservice account and then cd / and then cd /sbin if I remember correctly and I found reboot command there so did I find a lot of other commands in /bin..

It is like a mini OS, never really knew something like this exists. hope it is safe to run commands from sunservice account, they scared me with such a big warning..

Also is the firmware old ?

Thanks much guys

DukeNuke2 · February 21, 2009, 9:43am

yes it is

incredible · February 21, 2009, 12:26pm

Why not you upgrade the firmware to the latest level?

DukeNuke2 · February 21, 2009, 12:36pm

i wouldn't do that on a "hangin" sp... after the sp is up again i also would consider an upgrade to the latest fw level. but you have to schedule a downtime for a reboot to "activate" the new obp!

upengan78 · February 21, 2009, 3:20pm

Hello guys,

I had a scheduled downtime yesterdy night, when I also took out the power cables out and powered on chassis again, then ALOM/ILOM is giving me proper results on this system..i.e. console -f gives me the OS console now.

Btw, I am a little confused on the procedures followed for updating this firmware..looks like there are 2-3 different procedures one can follow, I wonder which one is easier ..also on the sunsolve.sun site I see 3 patches for t5120
127580 - 7.0.x System Firmware
136932 - 7.1.x System Firmware
139439 - 7.2.x System Firmware

I wonder if installing correct patch will give me latest firmware...

as far a dates for these patches, they too are confusing 7.2 came out in Dec,08 and 7.1.x came out in feb 2009

Will you guys be able to tell me exact upgrade procedure and exact place to download the software..

Thanks again and good day.

DukeNuke2 · February 21, 2009, 6:30pm

if you don't need latest ldom functionality you can stay with 7.1.x otherwise you should give 7.2 a try. fw upgrade is realy easy. use the web gui...

incredible · February 22, 2009, 1:06am

set up the netmgmt ip from the SP and then use the browser to go to the url. Update your firmware 7.2 from there first

upengan78 · February 23, 2009, 10:42am

Thank you Incredible and Dukenuke2 for your valuable input. I very much want to upgrade to latest firmware or 7.2 atleast on test machine first.

I am already using network management port to access alom.

I use RSA token to connect to a host and from that host I ssh admin@<IP of net mgmt port> ..Is this the IP I will have to use in browser ? if Yes, then I think my chances of accessing this IP from personal machine are very very low and I wonder if RSA authentication host has a browser...

but I can open up the browser on the solaris host itself and just wondering if there is a special port I can use to access the alom web interface... but again IP of solaris and IP of net mgmt port are in different subnets..

looks like web method will not work for me..

I will look up in the documentation and see what other better methods I can use..

I will appreciate any inputs from you.

Thanks:b: