SF T2000 prtdiag problem

Hi, a couple of T2000 servers did not show the component status and the output was too short. There was a patch that needed to be installed. I also updated to the latest recommended patch cluster and OBP patch.
After reboot/restart of picl, it worked ok for a couple of weeks. Then suddenly it went back to its original state. prtdiag -v output not correct, but /usr/platform/`uname -i`/sbin/prtdiag -v is correct. Even this happens intermittently. What could be the problem. need to resolve asap

can you run this:

which prtdiag

your system should just use the correct version but i feel that it is not.....

what version you talking abt?

SunFire T2000, now free with any purchase over $10. (while supplies last)

How about some output from prtdiag? ...or error messages? ...or telling us what patch was installed. ...or tell us about any hardware attached to the server such as a storage array? ...or maybe anything that would actually help troubleshoot the problem?

Boot device: disk  File and args:
ufs-file-system
Loading: /platform/SUNW,Sun-Fire-T200/boot_archive
Loading: /platform/sun4v/boot_archive
ramdisk-root hsfs-file-system
Loading: /platform/SUNW,Sun-Fire-T200/kernel/sparcv9/unix
Loading: /platform/sun4v/kernel/sparcv9/unix
SunOS Release 5.10 Version Generic_138888-03 64-bit
Copyright 1983-2008 Sun Microsystems, Inc.  All rights reserved.
Use is subject to license terms.
os-io sorry, variable 'xmit_hiwat' is not defined in the 'udp' module
sorry, variable 'recv_hiwat' is not defined in the 'udp' module
NOTICE: nxge1: xcvr addr:0x0c - link is down
Hostname: domainwer12
NOTICE: nxge1: xcvr addr:0x0c - link is up 1000 Mbps full duplex
/dev/md/rdsk/d5 is clean
/dev/md/rdsk/d3 is clean
/dev/md/rdsk/d100 is clean
/dev/rdsk/c2t600A0B800029CE40000021D847868CA3d0s0 is clean
Reading ZFS config: done.

Authorized uses only. All activity may be monitored and reported.
domainwer12 console login: root
Password: starting Sun StorEdge EBS daemons:
 nsrexecd
Apr  5 08:18:05 domainwer12 root: Oracle Cluster Ready Services starting up automatically.
Apr  5 08:18:11 domainwer12 root: Cluster Ready Services completed waiting on dependencies.
Apr  5 08:18:11 domainwer12 last message repeated 2 times
Apr  5 08:18:11 domainwer12 root: Running CRSD with TZ = Singapore

Apr  5 08:18:14 domainwer12 login: ROOT LOGIN /dev/console
Last login: Sun Apr  5 08:11:12 on console
Authorized uses only. All activity may be monitored and reported.
Sourcing //.profile-EIS.....
root@domainwer12 #
root@domainwer12 #
root@domainwer12 #
root@domainwer12 #
root@domainwer12 #
root@domainwer12 #
root@domainwer12 # bash
root@domainwer12 # prtdiag -v
System Configuration:  Sun Microsystems  sun4v Sun Fire T200
Memory size: 16256 Megabytes

================================ Virtual CPUs ================================


CPU ID Frequency Implementation         Status
------ --------- ---------------------- -------
0      1200 MHz  SUNW,UltraSPARC-T1     on-line
1      1200 MHz  SUNW,UltraSPARC-T1     on-line
2      1200 MHz  SUNW,UltraSPARC-T1     on-line
3      1200 MHz  SUNW,UltraSPARC-T1     on-line
4      1200 MHz  SUNW,UltraSPARC-T1     on-line
5      1200 MHz  SUNW,UltraSPARC-T1     on-line
6      1200 MHz  SUNW,UltraSPARC-T1     on-line
7      1200 MHz  SUNW,UltraSPARC-T1     on-line
8      1200 MHz  SUNW,UltraSPARC-T1     on-line
9      1200 MHz  SUNW,UltraSPARC-T1     on-line
10     1200 MHz  SUNW,UltraSPARC-T1     on-line
11     1200 MHz  SUNW,UltraSPARC-T1     on-line
12     1200 MHz  SUNW,UltraSPARC-T1     on-line
13     1200 MHz  SUNW,UltraSPARC-T1     on-line
14     1200 MHz  SUNW,UltraSPARC-T1     on-line
15     1200 MHz  SUNW,UltraSPARC-T1     on-line
16     1200 MHz  SUNW,UltraSPARC-T1     on-line
17     1200 MHz  SUNW,UltraSPARC-T1     on-line
18     1200 MHz  SUNW,UltraSPARC-T1     on-line
19     1200 MHz  SUNW,UltraSPARC-T1     on-line
20     1200 MHz  SUNW,UltraSPARC-T1     on-line
21     1200 MHz  SUNW,UltraSPARC-T1     on-line
22     1200 MHz  SUNW,UltraSPARC-T1     on-line
23     1200 MHz  SUNW,UltraSPARC-T1     on-line
24     1200 MHz  SUNW,UltraSPARC-T1     on-line
25     1200 MHz  SUNW,UltraSPARC-T1     on-line
26     1200 MHz  SUNW,UltraSPARC-T1     on-line
27     1200 MHz  SUNW,UltraSPARC-T1     on-line
28     1200 MHz  SUNW,UltraSPARC-T1     on-line
29     1200 MHz  SUNW,UltraSPARC-T1     on-line
30     1200 MHz  SUNW,UltraSPARC-T1     on-line
31     1200 MHz  SUNW,UltraSPARC-T1     on-line

========================= IO Configuration =========================

            IO
Location    Type  Slot Path                                          Name                      Model
----------- ----- ---- --------------------------------------------- ------------------------- ---------
IOBD/NET0    PCIE IOBD                /pci@780/pci@0/pci@1/network@0    network-pciex8086,105e
IOBD/NET1    PCIE IOBD              /pci@780/pci@0/pci@1/network@0,1    network-pciex8086,105e
IOBD/PCIE    PCIE IOBD                   /pci@780/pci@0/pci@9/scsi@0         scsi-pciex1000,56 LSI,1064E
IOBD/NET2    PCIE IOBD                /pci@7c0/pci@0/pci@2/network@0    network-pciex8086,105e
IOBD/NET3    PCIE IOBD              /pci@7c0/pci@0/pci@2/network@0,1    network-pciex8086,105e
IOBD/PCIE1   PCIE    1                /pci@7c0/pci@0/pci@8/network@0    network-pciex108e,abcd SUNW,pcie+
IOBD/PCIE1   PCIE    1              /pci@7c0/pci@0/pci@8/network@0,1    network-pciex108e,abcd SUNW,pcie+
IOBD/PCIE1   PCIE    1              /pci@7c0/pci@0/pci@8/network@0,2    network-pciex108e,abcd SUNW,pcie+
IOBD/PCIE1   PCIE    1              /pci@7c0/pci@0/pci@8/network@0,3    network-pciex108e,abcd SUNW,pcie+
IOBD/PCIE2   PCIE    2                /pci@7c0/pci@0/pci@9/network@0    network-pciex108e,abcd SUNW,pcie+
IOBD/PCIE2   PCIE    2              /pci@7c0/pci@0/pci@9/network@0,1    network-pciex108e,abcd SUNW,pcie+
IOBD/PCIE2   PCIE    2              /pci@7c0/pci@0/pci@9/network@0,2    network-pciex108e,abcd SUNW,pcie+
IOBD/PCIE2   PCIE    2              /pci@7c0/pci@0/pci@9/network@0,3    network-pciex108e,abcd SUNW,pcie+
IOBD/PCIE0   PCIE    0          /pci@780/pci@0/pci@8/pci@0/TSI,mko@0                   TSI,mko    XVR200
IOBD/PCIX    PCIX IOBD              /pci@7c0/pci@0/pci@1/pci@0/isa@2                       isa
IOBD/PCIX    PCIX IOBD              /pci@7c0/pci@0/pci@1/pci@0/usb@5       usb-pciclass,0c0310
IOBD/PCIX    PCIX IOBD              /pci@7c0/pci@0/pci@1/pci@0/usb@6       usb-pciclass,0c0310
IOBD/PCIX    PCIX IOBD              /pci@7c0/pci@0/pci@1/pci@0/ide@8          ide-pci10b9,5229
IOBD/PCIX1   PCIX    1       /pci@7c0/pci@0/pci@1/pci@0,2/SUNW,qlc@1     SUNW,qlc-pci1077,2422  QLA2460
IOBD/PCIX0   PCIX    0       /pci@7c0/pci@0/pci@1/pci@0,2/SUNW,qlc@2     SUNW,qlc-pci1077,2422  QLA2460

========================= HW Revisions =======================================

System PROM revisions:
----------------------
OBP 4.27.7 2007/10/24 08:24

IO ASIC revisions:
------------------
Location             Path                                          Device                         Revision
-------------------- --------------------------------------------- ------------------------------ ---------
IOBD/SAS-SATA-HBA                                  /pci@780                 SUNW,sun4v-pci     0
IOBD/SAS-SATA-HBA                            /pci@780/pci@0              pciex10b5,8532.bc   188
IOBD/SAS-SATA-HBA                      /pci@780/pci@0/pci@9              pciex10b5,8532.bc   188
IOBD/IO-BRIDGE                                     /pci@7c0                 SUNW,sun4v-pci     0
IOBD/PCI-SWITCH1                             /pci@7c0/pci@0              pciex10b5,8532.bc   188
IOBD/PCI-BRIDGE                /pci@7c0/pci@0/pci@1/pci@0,2                pciex8086,341.9     9
IOBD/GBE0                    /pci@780/pci@0/pci@1/network@0     pciex8086,105e.108e.105e.6     6
IOBD/GBE0                  /pci@780/pci@0/pci@1/network@0,1     pciex8086,105e.108e.105e.6     6
IOBD/GBE1                    /pci@7c0/pci@0/pci@2/network@0     pciex8086,105e.108e.105e.6     6
IOBD/GBE1                  /pci@7c0/pci@0/pci@2/network@0,1     pciex8086,105e.108e.105e.6     6
IOBD/SAS-SATA-HBA               /pci@780/pci@0/pci@9/scsi@0       pciex1000,56.1000.1000.2     2
root@domainwer12 # cat /etc/system
*ident  "@(#)system     1.18    97/06/27 SMI" /* SVR4 1.5 */
*
* SYSTEM SPECIFICATION FILE
*

* moddir:
*
*       Set the search path for modules.  This has a format similar to the
*       csh path variable. If the module isn't found in the first directory
*       it tries the second and so on. The default is /kernel /usr/kernel
*
*       Example:
*               moddir: /kernel /usr/kernel /other/modules



* root device and root filesystem configuration:
*
*       The following may be used to override the defaults provided by
*       the boot program:
*
*       rootfs:         Set the filesystem type of the root.
*
*       rootdev:        Set the root device.  This should be a fully
*                       expanded physical pathname.  The default is the
*                       physical pathname of the device where the boot
*                       program resides.  The physical pathname is
*                       highly platform and configuration dependent.
*
*       Example:
*               rootfs:ufs
*               rootdev:/sbus@1,f8000000/esp@0,800000/sd@3,0:a
*
*       (Swap device configuration should be specified in /etc/vfstab.)



* exclude:
*
*       Modules appearing in the moddir path which are NOT to be loaded,
*       even if referenced. Note that `exclude' accepts either a module name,
*       or a filename which includes the directory.
*
*       Examples:
*               exclude: win
*               exclude: sys/shmsys



* forceload:
*
*       Cause these modules to be loaded at boot time, (just before mounting
*       the root filesystem) rather than at first reference. Note that
*       forceload expects a filename which includes the directory. Also
*       note that loading a module does not necessarily imply that it will
*       be installed.
*
*       Example:
*               forceload: drv/foo



* set:
*
*       Set an integer variable in the kernel or a module to a new value.
*       This facility should be used with caution.  See system(4).
*
*       Examples:
*
*       To set variables in 'unix':
*
*               set nautopush=32
*               set maxusers=40
*
*       To set a variable named 'debug' in the module named 'test_module'
*
*               set test_module:debug = 0x13

* Begin MDD root info (do not edit)
rootdev:/pseudo/md@0:0,0,blk
* End MDD root info (do not edit)

* ORACLE SETTINGS
set noexec_user_stack=1
set shmsys:shminfo_shmmax=4294967295
set shmsys:shminfo_shmmin=1
set shmsys:shminfo_shmmni=100
set shmsys:shminfo_shmseg=10
set semsys:seminfo_semmni=4096
set semsys:seminfo_semmsl=100
set semsys:seminfo_semmns=25000
set semsys:seminfo_semopm=100
set semsys:seminfo_semvmx=32767
set udp:xmit_hiwat=65536
set udp:recv_hiwat=65536
* ORACLE SETTINGS

* Require NFS clients to use privileged ports
set nfssrv:nfs_portmon=1
root@domainwer12 # Apr  5 08:19:05 domainwer12 sshd[2946]: Failed none for snsravi from 172.20.2.200 port 2772 ssh2

root@domainwer12 #

Now the OBP is 4.30, not 4.27 as you see above. But same prtdiag output

This is not a problem at all.

Almost all the Niagra servers (T200, T5120, T5xxx, T1xxx, T2xxx). gives the same brief output.

Prtdiag is dependent on the hardware, so basically it is how much your hardware is willing to give to the OS.

unfortunately, what I've noticed is that these servers don't give much information in the prtdiag command.

your prtdiag command is perfectly correct, and there's no way you're going to get more information.

For more hardware information, you can always check hardware components in ILOM.

Sun Fire, you're wrong. As I told you earlier, I have 2 similar systems and after upgrading the firmware the output came out with all components as "okay" etc.. streaming up to 3 to 4 pages. This is not normal.

thats interesting...you are right, I have checked the outputs of systems I set up, and looks like after firmware upgrade it gives more comprehensive information.

this is the output of one T5220, and firmware is up to date



System Configuration:  Sun Microsystems  sun4v SPARC Enterprise T2000
Memory size: 8064 Megabytes

================================ Virtual CPUs ================================


CPU ID Frequency Implementation         Status
------ --------- ---------------------- -------
0      1000 MHz  SUNW,UltraSPARC-T1     on-line  
1      1000 MHz  SUNW,UltraSPARC-T1     on-line  
2      1000 MHz  SUNW,UltraSPARC-T1     on-line  
3      1000 MHz  SUNW,UltraSPARC-T1     on-line  
4      1000 MHz  SUNW,UltraSPARC-T1     on-line  
5      1000 MHz  SUNW,UltraSPARC-T1     on-line  
6      1000 MHz  SUNW,UltraSPARC-T1     on-line  
7      1000 MHz  SUNW,UltraSPARC-T1     on-line  
8      1000 MHz  SUNW,UltraSPARC-T1     on-line  
9      1000 MHz  SUNW,UltraSPARC-T1     on-line  
10     1000 MHz  SUNW,UltraSPARC-T1     on-line  
11     1000 MHz  SUNW,UltraSPARC-T1     on-line  
12     1000 MHz  SUNW,UltraSPARC-T1     on-line  
13     1000 MHz  SUNW,UltraSPARC-T1     on-line  
14     1000 MHz  SUNW,UltraSPARC-T1     on-line  
15     1000 MHz  SUNW,UltraSPARC-T1     on-line  

======================= Physical Memory Configuration ========================
Segment Table:
--------------------------------------------------------------
Base           Segment  Interleave  Bank     Contains
Address        Size     Factor      Size     Modules
--------------------------------------------------------------
0x0            8 GB     4           2 GB     MB/CMP0/CH0/R0/D0
                                             MB/CMP0/CH0/R0/D1
                                    2 GB     MB/CMP0/CH1/R0/D0
                                             MB/CMP0/CH1/R0/D1
                                    2 GB     MB/CMP0/CH2/R0/D0
                                             MB/CMP0/CH2/R0/D1
                                    2 GB     MB/CMP0/CH3/R0/D0
                                             MB/CMP0/CH3/R0/D1


========================= IO Configuration =========================

            IO                                                                                         
Location    Type  Slot Path                                          Name                      Model   
----------- ----- ---- --------------------------------------------- ------------------------- ---------
IOBD/NET0    PCIE IOBD                /pci@780/pci@0/pci@1/network@0    network-pciex8086,105e          
IOBD/NET1    PCIE IOBD              /pci@780/pci@0/pci@1/network@0,1    network-pciex8086,105e          
IOBD/PCIE    PCIE IOBD                   /pci@780/pci@0/pci@9/scsi@0         scsi-pciex1000,56 LSI,1064E
IOBD/NET2    PCIE IOBD                /pci@7c0/pci@0/pci@2/network@0    network-pciex8086,105e          
IOBD/NET3    PCIE IOBD              /pci@7c0/pci@0/pci@2/network@0,1    network-pciex8086,105e          
IOBD/PCIX    PCIX IOBD              /pci@7c0/pci@0/pci@1/pci@0/isa@2                       isa          
IOBD/PCIX    PCIX IOBD              /pci@7c0/pci@0/pci@1/pci@0/usb@5       usb-pciclass,0c0310          
IOBD/PCIX    PCIX IOBD              /pci@7c0/pci@0/pci@1/pci@0/usb@6       usb-pciclass,0c0310          
IOBD/PCIX    PCIX IOBD              /pci@7c0/pci@0/pci@1/pci@0/ide@8          ide-pci10b9,5229          

========================= HW Revisions =======================================

System PROM revisions:
----------------------
OBP 4.29.0.a 2008/09/15 12:01

IO ASIC revisions:
------------------
Location             Path                                          Device                         Revision
-------------------- --------------------------------------------- ------------------------------ ---------
MB/SAS-SATA-HBA                                      /pci@780                 SUNW,sun4v-pci     0
MB/SAS-SATA-HBA                                /pci@780/pci@0              pciex10b5,8532.bc   188
MB/SAS-SATA-HBA                          /pci@780/pci@0/pci@9              pciex10b5,8532.bc   188
MB/IO-BRIDGE                                         /pci@7c0                 SUNW,sun4v-pci     0
MB/PCI-BRIDGE                                  /pci@7c0/pci@0              pciex10b5,8532.bc   188
MB/PCI-BRIDGE                            /pci@7c0/pci@0/pci@8              pciex10b5,8532.bc   188
MB/SAS-SATA-HBA                   /pci@780/pci@0/pci@9/scsi@0       pciex1000,56.1000.1000.2     2

============================ Environmental Status ============================
Fan sensors:
------------------------------------------------------------
Location                           Sensor         Status    
------------------------------------------------------------
NNL084303T:CH/FT0/FM0              RS             ok
NNL084303T:CH/FT0/FM1              RS             ok
NNL084303T:CH/FT0/FM2              RS             ok
NNL084303T:CH/FT2                  RS             ok

Temperature sensors:
------------------------------------------------------------
Location                           Sensor         Status    
------------------------------------------------------------
NNL084303T:CH/IOBD/IOB             T_CORE         ok
NNL084303T:CH/IOBD                 T_AMB          ok
NNL084303T:CH/MB/CMP0              T_TCORE        ok
NNL084303T:CH/MB/CMP0              T_BCORE        ok
NNL084303T:CH/MB                   T_AMB          ok
NNL084303T:CH/PDB                  T_AMB          ok

Current sensors:
------------------------------------------------------------
Location                           Sensor         Status    
------------------------------------------------------------
NNL084303T:CH/MB                   I_VCORE        ok
NNL084303T:CH/MB                   I_VMEML        ok
NNL084303T:CH/MB                   I_VMEMR        ok

Current indicators:
------------------------------------------------------------
Location                           Indicator      Condition
------------------------------------------------------------
NNL084303T:CH/IOBD                 I_USB0         ok      
NNL084303T:CH/IOBD                 I_USB1         ok      
NNL084303T:CH/FIOBD                I_USB          ok      

Voltage sensors:
------------------------------------------------------------
Location                           Sensor         Status    
------------------------------------------------------------
NNL084303T:CH/SC/BAT               V_BAT          ok
NNL084303T:CH/IOBD                 V_+1V5         ok
NNL084303T:CH/IOBD                 V_+1V8         ok
NNL084303T:CH/IOBD                 V_+3V3MAIN     ok
NNL084303T:CH/IOBD                 V_+3V3STBY     ok
NNL084303T:CH/IOBD                 V_+1V          ok
NNL084303T:CH/IOBD                 V_+1V2         ok
NNL084303T:CH/IOBD                 V_+5V          ok
NNL084303T:CH/IOBD                 V_-12V         ok
NNL084303T:CH/IOBD                 V_+12V         ok
NNL084303T:CH/MB                   V_+1V5         ok
NNL084303T:CH/MB                   V_VMEML        ok
NNL084303T:CH/MB                   V_VMEMR        ok
NNL084303T:CH/MB                   V_VTTL         ok
NNL084303T:CH/MB                   V_VTTR         ok
NNL084303T:CH/MB                   V_+3V3STBY     ok
NNL084303T:CH/MB                   V_VCORE        ok

LEDs:
------------------------------------------------------------
Location                           LED            State   
------------------------------------------------------------
NNL084303T:CH/FT0/FM0              SERVICE        off     
NNL084303T:CH/FT0/FM1              SERVICE        off     
NNL084303T:CH/FT0/FM2              SERVICE        off     
NNL084303T:CH/FT2                  SERVICE        off     
NNL084303T:CH/SYS                  ACT            steady  
NNL084303T:CH/SYS                  LOCATE         off     
NNL084303T:CH/SYS                  SERVICE        off     
NNL084303T:CH/SYS                  REAR_FAULT     off     
NNL084303T:CH/SYS                  TEMP_FAULT     off     
NNL084303T:CH/SYS                  TOP_FAN_FAULT  off     
NNL084303T:CH/HDD0                 SERVICE        off     
NNL084303T:CH/HDD0                 OK2RM          off     
NNL084303T:CH/HDD1                 SERVICE        off     
NNL084303T:CH/HDD1                 OK2RM          off     
NNL084303T:CH/HDD2                 SERVICE        off     
NNL084303T:CH/HDD2                 OK2RM          off     
NNL084303T:CH/HDD3                 SERVICE        off     
NNL084303T:CH/HDD3                 OK2RM          off     

============================ FRU Status ============================
Location                           Name      Status  
------------------------------------------------------
NNL084303T:CH/FT0/FM0              FAN       enabled  
NNL084303T:CH/FT0/FM1              FAN       enabled  
NNL084303T:CH/FT0/FM2              FAN       enabled  
NNL084303T:CH/FT2                  FAN       enabled  
NNL084303T:CH                      SC        enabled  
NNL084303T:CH                      IOBD      enabled  
NNL084303T:CH                      MB        enabled  
NNL084303T:CH/MB/CMP0/CH0/R0/D0    DIMM      enabled  
NNL084303T:CH/MB/CMP0/CH0/R0/D1    DIMM      enabled  
NNL084303T:CH/MB/CMP0/CH1/R0/D0    DIMM      enabled  
NNL084303T:CH/MB/CMP0/CH1/R0/D1    DIMM      enabled  
NNL084303T:CH/MB/CMP0/CH2/R0/D0    DIMM      enabled  
NNL084303T:CH/MB/CMP0/CH2/R0/D1    DIMM      enabled  
NNL084303T:CH/MB/CMP0/CH3/R0/D0    DIMM      enabled  
NNL084303T:CH/MB/CMP0/CH3/R0/D1    DIMM      enabled  
NNL084303T:CH                      PDB       enabled  
NNL084303T:CH                      FIOBD     enabled  
NNL084303T:CH                      SASBP     enabled  
NNL084303T:CH/PS0                  PS        enabled  
NNL084303T:CH/PS1                  PS        enabled  

============================ FW Version ============================
Version
------------------------------------------------------------
System Firmware 6.6.7  2008/09/29 09:36

====================== System PROM revisions =======================
Version
------------------------------------------------------------
OBP 4.29.0.a 2008/09/15 12:01

Chassis Serial Number
---------------------
NNL084303T

Exactly..:smiley: So why in my system its not happening 90% of the time. remaining 10% its intermittent or hangs at the prtdiag command. Kernel patch and firmware is LATEST

Assuming the prtdiag you run is /usr/sbin/prtdiag, that one is simply a shell script that calls "/usr/platform/`uname -i`/sbin/prtdiag" which you claim works fine ...

Its inconsistent most of the time. 2 similar systems behave very weirdly.Just assume this.. my prtdiag -v not showing detailed info as what Sun Fire posted earlier. What you see in his is what I want. It came for 1 week, then went back to the "useless" output. Case with SUN was escalated and they required the latest OBP and patch 138282-02 to be installed. I thought it was ok, then closed the case with them.Now it came back. Thinking of resolving it as soon w/o escalating again. That's y I need your help guys! :slight_smile:

incredible - i know of some similar issues regarding hardware query commands that either crashed a system or hung up the session. picl seemed to have restored order but patches were applied as this was recommended by sun. whether these were patches applied directly from sun or from a latest cluster, i'm not sure.

i think you should open up another case with sun as i think this is a code issue and nothing much we can do to help. until then, maybe a cron of /usr/platform/`uname -i`/sbin/prtdiag can help you along the way. run it once a day or maybe twice... see if you can get at least 1 of the 2 good outputs.

just me typing out out loud :smiley:
i'm wondering if prtpicl shows different output from a good prtdiag result versus a bad prtdiag result.