Service Mode on XSCF

While entering to service mode on XSCF i getting following error

XSCF> service
Account is not enabled for service mode.

What could be the reason for this ?

Set the mode switch on the operator panel to the Service mode on the system first.

your user needs service permissions. have a look at the command help in xscf. should be something like "setuserperm"...

i believe accessing this, you will need to contact sun as its a rotating password.

right... you need a case to generate a password. this is valid for 24 hours?! i think...

+1 exactly

log a case with SUN, and they will follow up with you