Seeking Paid AIX Support ? anyone know where ?

Hello,

I was wondering if anyone knows about getting support for AIX ; This forum is a great place but if it has a section for $$$ AIX support where the experts can analyze and answer the questions/queries of the posters ?

Is it possible to get any paid support on this forum ?

Maybe you can request paid support here?

http://www.unix.com/classified-ads/

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Job Board - The UNIX and Linux Forums

LOL do you think free support is worth less? I am sure Neo don't mind some donations for the forum :slight_smile:

But now seriously ... there are thousands of AIX contractors out there and IBM offers payed support in form of maintenance contracts and separately payed consultancy if you need it.

Regards
zxmaus

there is always IBM.

This forum is excellent place for AIX information. with some nominal fees or as zxmaus suggested donation to the forum, it could be help both sides.

Paid support from IBM is very expensive and I know how retain works. Most of the time you find the solution on this forum or on google than RETAIN SUPPORT ENGINEERS.
FOR EMEA REGION = europe middle east africa
the call center for IBM is Russia. i don't know if they have moved somewhere else.

I've often had the idea of creating a forum that is subscription based, where a person or their company can pay the monthly or yearly subscription fee for access to a special forum where they can post a bit more privately. Then, the forums would distribute the profits (quarterly perhaps) from that forum to the folks who lead the support there.

However, as mentioned, there does not seem to be much support or interest in this type of forum, and the standard open forums provide such great answers, that we have not tried this approach.

The support (here) is great, already and we have a great open community. (Thanks!)

filosophizer, what are your requirements you are not getting here now? More privacy?

1 Like

IMO, paid support brings obligations like response time, quality of reply etc, it is not possible unless untill there are dedicated and certified paid support personnel which I think forum can't afford to have, quality at unix.com is superb even though it is absolutely free, paid subscription will not make any difference without some kind of contract/agreement, otherwise same team will be available on paid forum and response time will be same as well.

I have most of the questions answered here. But I second the idea of NEO. however, before starting a paid only forum, we could start privileged member.

For example, if someone donates to the forum or there is some nominal yearly fee, then he gets privileged status and his queries will be answered in the best possible way.
what do you think ?

I think that queries are already answered in the best possible way now. At least I try my best to answer them as good as I possibly can. The problem usually are not the answers, the problem are the questions. If the posters would care about posting at least the information we need to answer the question right away (AIX version, samples of vmstat, tunables and so on - and we would not have to ask every time wait for days to get something we can work with - THAT would improve the responsetime and quality a lot.
I would like to see as well a confirmation that things improved or problems are solved after we tried to help ?

Regards
zxmaus