Hi,
Our email relay server is a debian server.
The application team in our company regularly receives email alerts from one hpux server (which is routed through the email relay server).
Today we had problems whereby our company's email recipients are not receiving email alerts from the hpux server.
When I checked the logs of our email relay server (mainlog) :
2017-08-20 14:16:53 1djJXZ-000GF4-3D <= exxxxxx@L28bi01.xux.xux.com H=(L28bi01.xux.xux.com) [10.61.1.108] U=root P=esmtp S=575 id=201708200616.v7K6Grl12591@L28bi01.xux.xux.com
2017-08-20 14:16:53 1djJXZ-000GF4-3D ** axxx.kxxxx@x-company.com R=dnslookup T=remote_smtp: SMTP error from remote mail server after initial connection: host sessmg12.x-company.net [1nn.1nn.2nn.nn]: 554 5.7.1 You are not allowed to connect. Please refer to http://ipremoval.sms.symantec.com/ for further information.
2017-08-20 14:16:53 1djJXZ-000GF8-KZ <= <> R=1djJXZ-000GF4-3D U=Debian-exim P=local S=1643 T="Mail delivery failed: returning message to sender"
2017-08-20 14:16:53 1djJXZ-000GF4-3D Completed
I googled for solutions, and the solutions provided was that :
However, when I checked the ip 1nn.1nn.2nn.nn in Symantec's IP investigation page (IP Reputation Investigation), it says that :
How can resolve this problem?