Problem in setting up printers

Hi,

We are facing an issue while setting up printers in solaris 5.10 . We have Oracle EBS installed over it. We have configured the printer and when we try printing a page from EBS it is printing fine. But the problem arises when we print two copies of the page. The first page is printing fine and the next page instead of starting from the next paper, it starts from the left over line of the first paper.

We have the same printing setups as of solaris 5.9 where we do not face any issues.

Printer setup in Solaris 5.9

# lpstat -lp purchasing
printer purchasing is idle. enabled since Mon Oct 16 09:22:32 2006. not available.
        Form mounted:
        Content types: simple, postscript
        Printer types: epson2500
        Description:
        Connection: direct
        Interface: /usr/lib/lp/model/netstandard
        PPD: none
        On fault: write to root once
        After fault: continue
        Users allowed:
                (none)
        Forms allowed:
                (none)
        Banner page never printed
        Character sets:
                character_set_1
                character_set_2
                usa
                french
                german
                uk
                danish1
                swedish
                italian
                spanish1
                japanese
                norwegian
                danish2
                spanish2
                latin_american
        Default pitch: 10 CPI 6 LPI
        Default page size: 136 wide 66 long
        Default port settings:
        Options: dest=15.1.1.7:9900, protocol=tcp, protocol=tcp

 
Printer setup in Solaris 5.10
# lpstat -lp purchasing
printer purchasing is idle. enabled since Mon Jul 23 14:52:59 2012. available.
        Form mounted:
        Content types: text/plain, application/postscript
        Description:
        Printer types: epson2500
        Connection: direct
        Interface: /usr/lib/lp/model/netstandard
        On fault: write to root once
        After fault: wait
        Users allowed:
                (all)
        Forms allowed:
                (none)
        Media supported:
                (none)
        Banner page never printed
        Character sets:
                (none)
        Default pitch:
        Default page size:
        Default port setting:
        Options: PageSize=A4, dest=15.1.1.3:9900, protocol=tcp

Can you help me whether is there any other configuration setups to be done other than this.

# lpadmin -p purchasing -v /dev/null
# lpadmin -p purchasing -m netstandard
# lpadmin -p purchasing -o dest=15.1.1.7:9900 -o protocol=tcp
# lpadmin -p purchasing -I simple,postscript -T epson2500
# accept purchasing
Destination "purchasing" now accepting requests
# enable purchasing
printer "purchasing" now enabled
# lpstat -p purchasing
printer purchasing is idle. enabled since Fri Jul 13 16:31:29 2012. available.
#

---------- Post updated at 03:53 AM ---------- Previous update was at 03:47 AM ----------

I also tried netstandard__foomatic instead of netstandard , in that case the page alignment is perfect (ie) is automatically goes to the next paper to print the second copy but the font and the page alignment varies as a result we are missing some data on the right side of the page.

Thanks,
Srinath

Hi Srinath,

It sounds like there is a form feed directive missing from the interface files. I have seen this before a long time ago.

I think from memory the files will be in;

/usr/lib/lp/model

Regards

Dave

Hi Dave,

Thanks for your reply...

This is the diectory where all the interface files are present. The list is

netstandard                ppd                        
standard_foomatic
tsol_netstandard_foomatic  
tsol_standard_foomatic
netstandard_foomatic       
standard                   
tsol_netstandard           
tsol_standard              
uri

What do you mean by form feed directive? Do i need to make any changes in the interface files.

Hi,

Sorry about the delay in responding, if you check in the directory;

/etc/lp/printers/printername

There should be a file called configuration I think, in the file there should be the name of the interface file. This will tell you which interface is being used and the model.

You should then be able to modify the "terminfo" database, to do this you have to use "infocmp" and "tic" to put the correct information for your interface file and model file in place.

If you check the Oracle site you will find the information that you need, it will be in the systems administration guides.

Regards

Dave

Hi Dave,

No problem. Yes I have the config file in that specified location and it got created by me. I added the printer using the lpadmin command as i said earlier and you can see the output of that from the earlier post.

My doubt is how do I set the default page size and pitch. And is it beacuse of this that I am not able to get the proper page break in reports.

Thanks,
Srinath

Hi,

All your page lenght and pitch commands can be changed when you amend the terminfo file for the printer. If you look at the file below you will see the information is pretty easy to read, although you should be carefull what you change.

su01sa001> cd /usr/share/lib/terminfo
su01sa001> ls
1  2  3  4  5  6  7  8  9  A  B  G  H  M  P  S  a  b  c  d  e  f  g  h  i  j  k  l  m  n  o  p  q  r  s  t  u  v  w  x  y  z
su01sa001> cd e
su01sa001> ls
emots           ep2500+basic    ep2500+low      ep4080          epson2500-80    ergo4000        ex3000
env230          ep2500+color    ep40            ep48            epson2500-hi    esprit          exidy
envision230     ep2500+high     ep4000          epson2500       epson2500-hi80  ethernet        exidy2500
su01sa001> infocmp ep2500+basic
#       Reconstructed via infocmp from file: /usr/share/lib/terminfo/e/ep2500+basic
ep2500+basic,
        cpix,
        cols#136, it#8, lines#66, orc#6, orhi#60, orl#30,
        orvi#180,
        bold=\EG,
        cpi=%?%p1%{10}%=%t^R\EP%e%p1%{12}%=%t^R\EM%e%p1%{20}%=%t^O\EM%e%p1%{17}%=%t^O\EP%;,
        cr=\r,
        csnm=%?%p1%{0}%=%tcharacter_set_1%e%p1%{1}%=%tcharacter_set_2%e%p1%{2}%=%tusa%e%p1%{3}%=%tfrench%e%p1%{4}%=%tgerman%e%p1%{5}%=%tuk%e%p1%{6}%=%tdanish1%e%p1%{7}%=%tswedish%e%p1%{8}%=%titalian%e%p1%{9}%=%tspanish1%e%p1%{10}%=%tjapanese%e%p1%{11}%=%tnorwegian%e%p1%{12}%=%tdanish2%e%p1%{13}%=%tspanish2%e%p1%{14}%=%tlatin_american%;,
        cub1=\b, cud1=\n, cuf1=\s,
        cvr=%?%p1%{0}%>%p1%{256}%<%&%t\E3%p1%c%;, ff=\f,
        ht=\t, is1=^Q^X, is2=\E@\E%0\EO, ritm=\E5, rmso=\EF,
        rmul=\E-0, rshm=\EF, rsubm=\ET, rsupm=\ET, rwidm=\EW0,
        scs=%?%p1%{0}%=%t\E7%e%p1%{1}%=%t\E6%e%p1%{1}%>%p1%{15}%<%&%t\ER%p1%{126}%+%c%;smso=\EE,
        sgr=%?%p1%t\EE%e\EF%;%?%p2%t\E-1%e\E-0%;%?%p6%t\EG%e\EH%;,
        sgr0=\EF\E-0\EH\ET\EW0\E5, sitm=\E4,
        slines=%?%p1%{0}%>%p1%{128}%<%&%t\EC%p1%c%;,
        smglp=%?%p1%{256}%<%t\El%p1%{1}%+%c%;,
        smgrp=%?%p1%{256}%<%t\EQ%p1%{2}%+%c%;, smul=\E-1,
        snlq=\Ex1, snrmq=\Ex0, sshm=\EE, ssubm=\ES1,
        ssupm=\ES0, swidm=\EW1,
        u9=%?%p1%{0}%>%p1%{128}%<%&%t\EC%p1%c%;,
su01sa001>

The sequence of commands would be as follows, please remember to make a backup of the files before you edit them.

# infocmp ep2500+basic > new_file.txt
# vi new_file.txt
# tic new_file.txt > ep2500+basic

You will have to decide on the changes that you need such as pitch etc, it may well be that the file being used is the colour file or one of the other ep2500 files.

So you will have to be specific and edit the correct file with the correct values.

Regards

Dave

---------- Post updated at 12:57 PM ---------- Previous update was at 12:22 PM ----------

Hi,

For the values that you will be changing, you can look here this should give you a good start.

Regards

Dave