PPD conumdrum

Hello,

Long time without posting to the Unix forum.

I'm currently supporting a RHEL 5.8 environment. Our site is a Konica Minolta shop. We are setting up back-end printing and for the most part it's all well. We've been having issues with a particular model: C364 colour printer. It prints Ok if the regular trays are selected but it won't print from the side tray aka bypass tray. We have been provided with a PPD that supposedly works fine with CUPS 1.3 but it won't work with 1.4. The vendor won't give us a 1.4 version of the PPD. The moment we try to print to the side tray, CUPS doesn't like some of the parameters and shuts the printer down.

Does anybody have any suggestion at this point?

Thanks much and good day to all,

Fabio Gil