Panic error

Hi All,

I am getting the below error after login to box.

SunOS Release 5.10 Version Generic_147440-02 64-bit
Copyright (c) 1983, 2011, Oracle and/or its affiliates. All rights reserved.
os-io Cross trap sync timeout: at cpu_sync.xword[1]: 0x1010panic: failed to sto
p cpu8
panic: failed to stop cpu9
panic: failed to stop cpu10

Hello there. Panic like this CAN be hardware issue but not always. You did not mention what hardware family this server is, so I would recommend 1st to make sure your firmware is LATEST. Once you have confirmed firmware at highest level, check FMA logs for any CPU issues. Output from: fmdump -eV can be very helpful, narrow it down to date of this panic.

Also, was this 1st panic of this type since upgrading to 147440-02 kernel? If so, you will need to make sure your ILOM/ALOM firmware is also at latest, not close to, but latest.

Can you post panic stack from messages? Few lines before panic, and if possible full stack?

---------- Post updated at 12:39 PM ---------- Previous update was at 08:30 AM ----------

You can reference following Oracle document:

1365975.1

It affects all sun4v systems with 147440-02 / 03
T 1/2/5 xxx