not able to unlock user

Hi,

     not able to unlock user eventhough executed /usr/lbin/modprpw -k username

Thanks in advance

modprpw(1M)

-k

To unlock/enable a user's account that has become disabled, except when the lock is due to a missing password or * password.

I usually check first:

/usr/lbin/getprpw -r -m lockout <username>
#Then reactivate:
/usr/lbin/modprpw -k <username>
#verify exit status(=0)

You can try to null out old password and change it.

# /usr/sam/lbin/usermod.sam -F -p "" <username>

But is your system trusted or using a shadow or what?