New RH User - Access Denied

Hi,

We were just recently given a new VM instance with Red Hat linux.

The only user account that can log in successfully is the root account. I made sure that the user z021407 has access to their directory and the account can read the home directory, but I can't log in with the new account (via SSH in putty). Here is the users account info...

ls home -lsa
8 drwxr-x--- 9 root root 4096 Apr 8 15:29 .
8 drwxr-xr-x 25 root root 4096 Apr 16 14:22 ..
8 drwx------ 13 z021407 z021407 4096 Apr 8 14:52 z021407

cd ..
ls -lsa | grep home
8 drwxr-x--- 9 root root 4096 Apr 8 15:29 home

I know it will be something simple, but for some reason I can't nail it. Any direction would be greatly appreciated.

Thanks

Hi.

Create passwd for it first.

Pls answer me a question.

Can you login with another account on your system ( maybe an existing account ) via ssh ?

If not, show me the file /etc/ssh/sshd_config

Thanks for your reply.

I deleted the user and then set it up again. It worked the second time, but I don't believe I did anything different.

Thanks again for your input.