M5000 showhardconf is showing everything is Deconfigured

Hi Forum

please help me to fix M5000 Server which we were not using. now i logged to serve and foung that everything is showing as Deconfigured.

XSCF> showhardconf
SPARC Enterprise M5000;
    + Serial:BDF1051F30; Operator_Panel_Switch:Locked;
    + Power_Supply_System:Single; SCF-ID:XSCF#0;
    + System_Power:Off; System_Phase:Cabinet Power Off;

*   MBU_B Status:Deconfigured; Ver:4401h; Serial:BD131500KA  ;
        + FRU-Part-Number:CF00541-4360 01   /541-4360-01          ;
        + Memory_Size:128 GB;
        + Type:2;
*       CPUM#0-CHIP#0 Status:Deconfigured; Ver:0601h; Serial:PP11320266  ;
            + FRU-Part-Number:CA06761-D205 C2   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
*       CPUM#0-CHIP#1 Status:Deconfigured; Ver:0601h; Serial:PP11320266  ;
            + FRU-Part-Number:CA06761-D205 C2   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
*       CPUM#1-CHIP#0 Status:Deconfigured; Ver:0601h; Serial:PP11050AZH  ;
            + FRU-Part-Number:CA06761-D205 C1   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
*       CPUM#1-CHIP#1 Status:Deconfigured; Ver:0601h; Serial:PP11050AZH  ;
            + FRU-Part-Number:CA06761-D205 C1   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
*       CPUM#2-CHIP#0 Status:Deconfigured; Ver:0601h; Serial:PP120405RT  ;
            + FRU-Part-Number:CA06761-D205 C3   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
*       CPUM#2-CHIP#1 Status:Deconfigured; Ver:0601h; Serial:PP120405RT  ;
            + FRU-Part-Number:CA06761-D205 C3   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
*       CPUM#3-CHIP#0 Status:Deconfigured; Ver:0601h; Serial:PP1038086R  ;
            + FRU-Part-Number:CA06761-D205 C0   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
*       CPUM#3-CHIP#1 Status:Deconfigured; Ver:0601h; Serial:PP1038086R  ;
            + FRU-Part-Number:CA06761-D205 C0   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
*       MEMB#0 Status:Deconfigured; Ver:0101h; Serial:BF07435CPP  ;
            + FRU-Part-Number:CF00541-0545 05   /541-0545-05          ;
*           MEM#0A Status:Deconfigured;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-4040a260;
                + Type:8B; Size:8 GB;
*           MEM#0B Status:Deconfigured;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-56609a10;
                + Type:8B; Size:8 GB;
*           MEM#1A Status:Deconfigured;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-03309fbd;
                + Type:8B; Size:8 GB;
*           MEM#1B Status:Deconfigured;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-4850325d;
                + Type:8B; Size:8 GB;
*           MEM#2A Status:Deconfigured;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-4030a260;
                + Type:8B; Size:8 GB;
*           MEM#2B Status:Deconfigured;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-3f10aeb2;
                + Type:8B; Size:8 GB;
*           MEM#3A Status:Deconfigured;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-5f808afe;
                + Type:8B; Size:8 GB;
*           MEM#3B Status:Deconfigured;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-3d20c5db;
                + Type:8B; Size:8 GB;
*       MEMB#4 Status:Deconfigured; Ver:0101h; Serial:BF07342LCP  ;
            + FRU-Part-Number:CF00541-0545 05   /541-0545-05          ;
*           MEM#0A Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f4464;
                + Type:2B; Size:2 GB;
*           MEM#0B Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f445f;
                + Type:2B; Size:2 GB;
*           MEM#1A Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f4461;
                + Type:2B; Size:2 GB;
*           MEM#1B Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f4460;
                + Type:2B; Size:2 GB;
*           MEM#2A Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f445d;
                + Type:2B; Size:2 GB;
*           MEM#2B Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f445e;
                + Type:2B; Size:2 GB;
*           MEM#3A Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f445b;
                + Type:2B; Size:2 GB;
*           MEM#3B Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f445c;
                + Type:2B; Size:2 GB;
*       MEMB#5 Status:Deconfigured; Ver:0101h; Serial:BF07486NN5  ;
            + FRU-Part-Number:CF00541-0545 05   /541-0545-05          ;
*           MEM#0A Status:Deconfigured;
                + Code:7f7f7f7f7f5100004572T256220HP3SB    2552-1501c426;
                + Type:2B; Size:2 GB;
*           MEM#0B Status:Deconfigured;
                + Code:7f7f7f7f7f5100004572T256220HP3SB    2552-1501c42f;
                + Type:2B; Size:2 GB;
*           MEM#1A Status:Deconfigured;
                + Code:7f7f7f7f7f5100004572T256220HP3SB    2552-1501c326;
                + Type:2B; Size:2 GB;
*           MEM#1B Status:Deconfigured;
                + Code:7f7f7f7f7f5100004572T256220HP3SB    2552-1501c32e;
                + Type:2B; Size:2 GB;
*           MEM#2A Status:Deconfigured;
                + Code:7f7f7f7f7f5100004572T256220HP3SB    2552-1501c427;
                + Type:2B; Size:2 GB;
*           MEM#2B Status:Deconfigured;
                + Code:7f7f7f7f7f5100004572T256220HP3SB    2552-1501c425;
                + Type:2B; Size:2 GB;
*           MEM#3A Status:Deconfigured;
                + Code:7f7f7f7f7f5100004572T256220HP3SB    2552-1501c321;
                + Type:2B; Size:2 GB;
*           MEM#3B Status:Deconfigured;
                + Code:7f7f7f7f7f5100004572T256220HP3SB    2552-1501c42d;
                + Type:2B; Size:2 GB;
*       MEMB#6 Status:Deconfigured; Ver:0101h; Serial:BF07332D1L  ;
            + FRU-Part-Number:CF00541-0545 05   /541-0545-05          ;
*           MEM#0A Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-dc122bce;
                + Type:2B; Size:2 GB;
*           MEM#0B Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-dc122bcf;
                + Type:2B; Size:2 GB;
*           MEM#1A Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-dc122bd0;
                + Type:2B; Size:2 GB;
*           MEM#1B Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-dc122bd1;
                + Type:2B; Size:2 GB;
*           MEM#2A Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-dc122bc9;
                + Type:2B; Size:2 GB;
*           MEM#2B Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-dc122bcb;
                + Type:2B; Size:2 GB;
*           MEM#3A Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-dc122bcc;
                + Type:2B; Size:2 GB;
*           MEM#3B Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-dc122bcd;
                + Type:2B; Size:2 GB;
*       MEMB#7 Status:Deconfigured; Ver:0101h; Serial:BF07342LHU  ;
            + FRU-Part-Number:CF00541-0545 05   /541-0545-05          ;
*           MEM#0A Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f446b;
                + Type:2B; Size:2 GB;
*           MEM#0B Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f446c;
                + Type:2B; Size:2 GB;
*           MEM#1A Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f4469;
                + Type:2B; Size:2 GB;
*           MEM#1B Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f446a;
                + Type:2B; Size:2 GB;
*           MEM#2A Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f4462;
                + Type:2B; Size:2 GB;
*           MEM#2B Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f4468;
                + Type:2B; Size:2 GB;
*           MEM#3A Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f4465;
                + Type:2B; Size:2 GB;
*           MEM#3B Status:Deconfigured;
                + Code:2c000000000000000836HTF25672PY-667D10100-e00f4466;
                + Type:2B; Size:2 GB;
*       DDC_A#0 Status:Deconfigured;
*       DDC_A#1 Status:Deconfigured;
*       DDC_A#2 Status:Deconfigured;
*       DDC_A#3 Status:Deconfigured;
*       DDC_B#0 Status:Deconfigured;
*       DDC_B#1 Status:Deconfigured;
*   IOU#0 Status:Deconfigured; Ver:0101h; Serial:BF1040F27U  ;
        + FRU-Part-Number:CF00541-2240 05   /541-2240-05          ;
        + Type:1;
*       DDC_A#0 Status:Deconfigured;
*       DDCR Status:Deconfigured;
*           DDC_B#0 Status:Deconfigured;
*   IOU#1 Status:Deconfigured; Ver:0101h; Serial:BF1040F27X  ;
        + FRU-Part-Number:CF00541-2240 05   /541-2240-05          ;
        + Type:1;
*       DDC_A#0 Status:Deconfigured;
*       DDCR Status:Deconfigured;
*           DDC_B#0 Status:Deconfigured;
    XSCFU Status:Normal,Active; Ver:0101h; Serial:BF07322B5D  ;
        + FRU-Part-Number:CF00541-0481 04   /541-0481-04          ;
    OPNL Status:Normal; Ver:0101h; Serial:NN104409MT;
        + FRU-Part-Number:CF00541-0850 06   /541-0850-06          ;
    PSU#0 Status:Normal; Serial:0017527-1006029085;
        + FRU-Part-Number:CF00300-2311 0150 /300-2311-01-50;
        + Power_Status:Input fail; AC: - ;
    PSU#1 Status:Normal; Serial:0017527-1006029084;
        + FRU-Part-Number:CF00300-2311 0150 /300-2311-01-50;
        + Power_Status:Off; AC:200 V;
    PSU#2 Status:Normal; Serial:0017527-1006029088;
        + FRU-Part-Number:CF00300-2311 0150 /300-2311-01-50;
        + Power_Status:Input fail; AC: - ;
    PSU#3 Status:Normal; Serial:0017527-1006029086;
        + FRU-Part-Number:CF00300-2311 0150 /300-2311-01-50;
        + Power_Status:Input fail; AC: - ;
    FANBP_C Status:Normal; Ver:0501h; Serial:NN10450M5K;
        + FRU-Part-Number:CF00541-3099 01   /541-3099-01          ;
        FAN_A#0 Status:Normal;
        FAN_A#1 Status:Normal;
        FAN_A#2 Status:Normal;
        FAN_A#3 Status:Normal;
XSCF> showdcl -a
DID   LSB   XSB   Status

Hi,

Can you run a "poweron" on the server, or is it on a production network?

There may be an issue with the AC supply.

Regards

Gull04

3 power supplies are without input... Start there and report back after fixing that...

1 Like

i have connected 2 power supplies now and started domain.

XSCF> showhardconf
SPARC Enterprise M5000;
    + Serial:BDF1051F30; Operator_Panel_Switch:Locked;
    + Power_Supply_System:Single; SCF-ID:XSCF#0;
    + System_Power:On; System_Phase:Cabinet Power On;
    Domain#0 Domain_Status:Running;
    Domain#1 Domain_Status:Powered Off;

    MBU_B Status:Normal; Ver:4401h; Serial:BD131500KA  ;
        + FRU-Part-Number:CF00541-4360 01   /541-4360-01          ;
        + Memory_Size:128 GB;
        + Type:2;
*       CPUM#0-CHIP#0 Status:Faulted; Ver:0601h; Serial:PP11320266  ;
            + FRU-Part-Number:CA06761-D205 C2   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
*       CPUM#0-CHIP#1 Status:Degraded; Ver:0601h; Serial:PP11320266  ;
            + FRU-Part-Number:CA06761-D205 C2   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
        CPUM#1-CHIP#0 Status:Normal; Ver:0601h; Serial:PP11050AZH  ;
            + FRU-Part-Number:CA06761-D205 C1   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
        CPUM#1-CHIP#1 Status:Normal; Ver:0601h; Serial:PP11050AZH  ;
            + FRU-Part-Number:CA06761-D205 C1   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
        CPUM#2-CHIP#0 Status:Normal; Ver:0601h; Serial:PP120405RT  ;
            + FRU-Part-Number:CA06761-D205 C3   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
        CPUM#2-CHIP#1 Status:Normal; Ver:0601h; Serial:PP120405RT  ;
            + FRU-Part-Number:CA06761-D205 C3   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
        CPUM#3-CHIP#0 Status:Normal; Ver:0601h; Serial:PP1038086R  ;
            + FRU-Part-Number:CA06761-D205 C0   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
        CPUM#3-CHIP#1 Status:Normal; Ver:0601h; Serial:PP1038086R  ;
            + FRU-Part-Number:CA06761-D205 C0   /371-4932-03          ;
            + Freq:2.660 GHz; Type:48;
            + Core:4; Strand:2;
*       MEMB#0 Status:Degraded; Ver:0101h; Serial:BF07435CPP  ;
            + FRU-Part-Number:CF00541-0545 05   /541-0545-05          ;
*           MEM#0A Status:Degraded;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-4040a260;
                + Type:8B; Size:8 GB;
            MEM#0B Status:Normal;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-56609a10;
                + Type:8B; Size:8 GB;
*           MEM#1A Status:Faulted;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-03309fbd;
                + Type:8B; Size:8 GB;
            MEM#1B Status:Normal;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-4850325d;
                + Type:8B; Size:8 GB;
*           MEM#2A Status:Deconfigured;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-4030a260;
                + Type:8B; Size:8 GB;
            MEM#2B Status:Normal;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-3f10aeb2;
                + Type:8B; Size:8 GB;
*           MEM#3A Status:Deconfigured;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-5f808afe;
                + Type:8B; Size:8 GB;
            MEM#3B Status:Normal;
                + Code:ad0000000000000001HMP31GP7AFR4C-Y5  4141-3d20c5db;
                + Type:8B; Size:8 GB;

Now i am getting this

As it looks, CPUM#0-CHIP#0 and MEM#1A are faulted and might need replacement.