Lost out-of-band communication with 2540 Array

UNIX Solaris
1

Hello Dears,

My server hots cannot contacted my array disk 2540 by using out-of-band Ethernet Cable.
The Controller Ethernet port is off , I replace the ethernet cable but not OK
I reboot the server and the Array disk 2540 but Not OK.

Please somebody know how to solve this issue?

State            : Open
Acknowledged By  : -
Auto Clear       : Y
Aggregated Count : 1

Alarm Id         : alarm3
Severity         : Critical
Type             : 2540.CommunicationLostEvent
Topic            : OutOfBand
Event Code       : 70.12.31
Date             : 2015-11-26 07:44:19
Device           : gsm_array[SUN.7056265.SX30200949]
Description      : Lost out-of-band communication with 2540 gsm_array
State            : Open
Acknowledged By  : -
Auto Clear       : Y
Aggregated Count : 0

Best regards

2

What do you mean by "The Controller Ethernet port is off"?????
Please explain.

Do you mean that there's no light on the storage array ethernet interface?

(If so, that may be a hardware failure. Try plugging in another device/cable to see if the light comes on.)