I'm looking for recommendations for a general problem.
Apparently (that is according to my boss and coworkers) I am responsible for guaranteeing quality of service to our remote MySQL server during the course of the day. They may run a complete database restore for any number of reasons and are getting upset that sometimes it takes 12 minutes and other times it takes 1 hour. Nevermind that the 12 minute times are 6 in the morning and the hour long times are 2 in the afternoon.
What are my options as far as purchasing a leased line or whatever, in order to get some guarantee of service?