Hello facing this problem in VIOS
installed memory shows 32GB
Installed system memory: 32 GB (32768 MB)
Configurable system memory: 16 GB (16384 MB)
Current memory available: 2.23 GB (2288 MB)
Pending memory available: 2.23 GB (2288 MB)
Reserved firmware memory: 560 MB
Memory Region Size Memory Region Size
Memory region size: 16 MB
-------------------
# lscfg -vp | egrep "Memory DIMM|Size"
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
#
Question: Shouldn't configurable memory also be 32GB ?
is there any command to update or sync ?
thanks
bakunin
September 13, 2018, 1:43pm
2
C'mon, you know the routine: IOS-level? Underlying hardware? Do you use a HMC? What does the profile say? And what else might be interesting to know about the system?
In one word: information! Please!
And, btw., have you considered this article ?
bakunin
thanks Bakunin
but there is no profile for the whole VIOS machine, Virtual I/O Server
although it is very similar to HMC
Please see the screen shot below
PROPERTIES
MAIN DASHBOARD
bakunin
September 13, 2018, 2:58pm
4
This is why i asked you if you use a HMC - you don't, but use IVM instead.
The IVM screen says the total system memory is 16GB. Do you have all 32GB activated? IBM usually delivers its machines configured for CuOD (customer upgrade on demand) and you can use only a part of what is physically installed until you buy a license for the rest.
Did you check the error log? Maybe some memory/memory controller is broken and was deactivated by the system. Have you checked the ASMI?
I hope this helps.
bakunin
Checked CoD, through IBM Capacity on Demand: Activation code
It is not Configured for COD
Checking error report doesn't show any red flags
Now remaining is ASMI
i wish there was a way to enter ASMI from the IVM itself, but someone has to be at the machine connect it to the port or put it on the lan.
I will check ASMI and update.
THanks
bakunin
September 14, 2018, 3:32pm
6
I didn't mean errpt
. In the IVM menu you find a point reading "Serviceable Events" or similar - look there. This is the "errpt of the hardware".
I hope this helps.
bakunin
2 Likes
[solved]
Went through ASMI in standby mode
1) clear all the logs
2) Configured the deconfigured memory modules
Power off the machine completely
Power on the machine.
1 Like
bakunin
September 15, 2018, 9:04pm
8
I am glad that it worked out for you. Still, you should analyse how it came that the modules were deconfigured. There are only two reasons i can think of:
a) someone has done it
In this case there must have been some reason for it and you do yourself a big favour when you find out what that reason was. Otherwise it might come back to bite you.
b) the system has done it
This is entirely possible when some hardware problems related to this memory exist. This should have been noted in the logs you just cleaned. Yes, they are ridiculous to read and not very forthcoming but if there was (or maybe *is*) somehardware problem you sure want to know that. Better to have 16GB memory dactivated than to have a system crashing because some bit-stuck-type error.
I hope this helps.
bakunin
Finding out Failing Memory DIMM
# lscfg -vl mem0
mem0 Memory
# lsattr -El mem0
ent_mem_cap I/O memory entitlement in Kbytes False
goodsize 4096 Amount of usable physical memory in Mbytes False
mem_exp_factor Memory expansion factor False
size 4096 Total amount of physical memory in Mbytes False
var_mem_weight Variable memory capacity weight False
#
#
# lsvpd -v | grep DIMM
*DS Memory DIMM
*DS Memory DIMM
*DS Memory DIMM
*DS Memory DIMM
*DS Memory DIMM
*DS Memory DIMM
*DS Memory DIMM
*DS Memory DIMM
*DS Memory DIMM
*DS Memory DIMM
*DS Memory DIMM
*DS Memory DIMM
*DS Memory DIMM
*DS Memory DIMM
*DS Memory DIMM
*DS Memory DIMM
#
# lscfg -vp |grep "DIMM" | wc -l
16
# # lscfg -vp | grep -e "Memory DIMM" -e "Size"
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
Memory DIMM:
Size........................2048
#
# errpt -aj BFE4C025
---------------------------------------------------------------------------
LABEL: SCAN_ERROR_CHRP
IDENTIFIER: BFE4C025
Date/Time: Mon Oct 1 05:13:37 CDT 2018
Sequence Number: 556756
Machine Id: 00C7780E4C00
Node Id: ibmvios
Class: H
Type: PERM
WPAR: Global
Resource Name: sysplanar0
Resource Class: planar
Resource Type: sysplanar_rspc
Location:
Description
UNDETERMINED ERROR
Failure Causes
UNDETERMINED
Recommended Actions
RUN SYSTEM DIAGNOSTICS.
Detail Data
PROBLEM DATA
0644..........
Diagnostic Analysis
Diagnostic Log sequence number: 11371
Resource tested: sysplanar0
Resource Description: System Planar
Location:
SRC: B123E500
Description: Memory subsystem including external cache Predictive
Error, general. Refer to the system service
documentation for more information.
Additional Words: 2-030010F0 3-28EC0110 4-D1411068 5-400000FF
6-00811934 7-00000001 8-00A0008A 9-5604211A
Possible FRUs:
Priority: M FRU: 53P3232 S/N: YH10MS58B208 CCIN: 30AA
Location: U787B.001.DNW3313-P1-C8-C8
---------------------------------------------------------------------------
LABEL: SCAN_ERROR_CHRP
IDENTIFIER: BFE4C025
Date/Time: Sun Sep 30 07:48:38 CDT 2018
Sequence Number: 556717
Machine Id: 00C7780E4C00
Node Id: ibmvios
Class: H
Type: PERM
WPAR: Global
Resource Name: sysplanar0
Resource Class: planar
Resource Type: sysplanar_rspc
Location:
Description
UNDETERMINED ERROR
Failure Causes
UNDETERMINED
Recommended Actions
RUN SYSTEM DIAGNOSTICS.
Detail Data
PROBLEM DATA
0644 ...... C8FF 0000
Diagnostic Analysis
Diagnostic Log sequence number: 11292
Resource tested: sysplanar0
Resource Description: System Planar
Location:
SRC: B123E500
Description: Memory subsystem including external cache Predictive
Error, general. Refer to the system service
documentation for more information.
Additional Words: 2-030010F0 3-28EC0110 4-D1411068 5-400000FF
6-00811934 7-00000001 8-00A0008A 9-5604211A
Possible FRUs:
Priority: M FRU: 53P3232 S/N: YH10MS58B208 CCIN: 30AA
Location: U787B.001.DNW3313-P1-C8-C8
---------------------------------------------------------------------------
# errpt -aj B123E500
# lscfg -pv | grep -p DIMM
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C8-C1
Customer Card ID Number.....30AA
Serial Number...............YL10253030X1
Part Number.................53P3232
FRU Number.................. 53P3232
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C8-C1
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C8-C2
Customer Card ID Number.....30AA
Serial Number...............YH10MS58B200
Part Number.................53P3232
FRU Number.................. 53P3232
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C8-C2
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C8-C3
Customer Card ID Number.....30AA
Serial Number...............YL1025311152
Part Number.................53P3232
FRU Number.................. 53P3232
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C8-C3
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C8-C4
Customer Card ID Number.....30AA
Serial Number...............YH10MS58B1BB
Part Number.................53P3232
FRU Number.................. 53P3232
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C8-C4
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C8-C5
Customer Card ID Number.....30AA
Serial Number...............YH10MS58B21B
Part Number.................53P3232
FRU Number.................. 53P3232
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C8-C5
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C8-C6
Customer Card ID Number.....30AA
Serial Number...............YL1025311155
Part Number.................53P3232
FRU Number.................. 53P3232
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C8-C6
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C8-C7
Customer Card ID Number.....30AA
Serial Number...............YL10253030X0
Part Number.................53P3232
FRU Number.................. 53P3232
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C8-C7
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C8-C8
Customer Card ID Number.....30AA
Serial Number...............YH10MS58B208
Part Number.................53P3232
FRU Number.................. 53P3232
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C8-C8
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C9-C1
Customer Card ID Number.....30D5
Serial Number...............YL1081309482
Part Number.................00P5773
FRU Number.................. 00P5773
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C9-C1
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C9-C2
Customer Card ID Number.....30D5
Serial Number...............YL1081309465
Part Number.................00P5773
FRU Number.................. 00P5773
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C9-C2
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C9-C3
Customer Card ID Number.....30D5
Serial Number...............YL1081309445
Part Number.................00P5773
FRU Number.................. 00P5773
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C9-C3
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C9-C4
Customer Card ID Number.....30D5
Serial Number...............YL1081309442
Part Number.................00P5773
FRU Number.................. 00P5773
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C9-C4
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C9-C5
Customer Card ID Number.....30D5
Serial Number...............YL1081309510
Part Number.................00P5773
FRU Number.................. 00P5773
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C9-C5
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C9-C6
Customer Card ID Number.....30D5
Serial Number...............YL1081309495
Part Number.................00P5773
FRU Number.................. 00P5773
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C9-C6
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C9-C7
Customer Card ID Number.....30D5
Serial Number...............YL1081309446
Part Number.................00P5773
FRU Number.................. 00P5773
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C9-C7
Memory DIMM:
Record Name.................VINI
Flag Field..................XXMS
Hardware Location Code......U787B.001.DNW3313-P1-C9-C8
Customer Card ID Number.....30D5
Serial Number...............YL1081309464
Part Number.................00P5773
FRU Number.................. 00P5773
Size........................2048
Version.....................RS6K
Physical Location: U787B.001.DNW3313-P1-C9-C8