Hea software error

I�m having the problem listed below.

The server is a Blade JS22 in a BladeCenter S chassis.

My system is up to date with AIX 5.3 TL11 (5300-11-01-0944) and i have already updated my microcode to the recommended version by the vendor.
If you want we can use spanish for this post.

In addition to this problem when the error shows up, i�m experiencing connectivity issues like loosing connection to the server but still pinging from the outside network.

LABEL: HEA_INFO 
IDENTIFIER: 0867107D 

Date/Time: Wed Jan 6 11:03:05 GRNLNDST 2010 
Sequence Number: 150 
Machine Id: 00055A7AD400 
Node Id: mglap002 
Class: S 
Type: INFO 
Resource Name: ent0 

Description 
HEA SOFTWARE ERROR 

Probable Causes 
OUT OF RESOURCES 
LOADABLE SOFTWARE MODULE 
OPERATING SYSTEM 
APPLICATION PROGRAM 

User Causes 
INSUFFICIENT MEMORY 
RESOURCE NOT AVAILABLE 

Recommended Actions 
PERFORM PROBLEM RECOVERY PROCEDURES 
RESTART PROGRAM 

Failure Causes 
SOFTWARE PROGRAM 
LOADABLE SOFTWARE MODULE 

Recommended Actions 
PERFORM PROBLEM RECOVERY PROCEDURES 
RESTART PROGRAM 

Detail Data 
FILE NAME 
line: 477 file: hea_intr.c 
SENSE DATA 
0000 0001 0000 0001 0000 0040 0061 081A 0000 0004 0000 0000 0000 0000 0001 8000 
0000 0300 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0A1C 0000 
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

Hi,

sounds like your box is really physically out of memory (physical and virtual) when this problem occurs. That would explain your login issues too - you would need to start a new process and there is just no memory on the box to do this. How much memory does your system have and how much is really unused - and do you have lru_file_repage switched on or off?

IBM says: Configurations containing a Host Ethernet Adapter (HEA) require more memory than the 512 MB minimum. Each logical HEA port that is configured requires an additional 102 MB of memory. The minimum memory requirement for configurations with one or more HEA ports configured, where n is the number of HEA ports, is 512MB + n*102MB.

Rgds
zxmaus

It isn't a memory issue, because physical mem is 16 Gb. and paging space is the same size.
After loosing my connection to the server, at the dumb console the server runs ok, and without an abnormal memory usage.
The ethernet adapter is only one.
I think its a sysplanar error, i've found a link with this error.
IBM Help System

Thanks for advance.

Diego

it was a sysplanar error, we solve this problem changing de sysplanar.