format output in csv file

I am sending the output of a file to .csv file.
The output should look like this:

Total Customers Processed:,8
Total Customers Skipped:,0
Total Customers Added:,8
Total Customers Changed:,0

Total Policies Deleted:,0
Total Policies Failed:,0

total:,8

Now i want this output in only one cell, i.e line break in the same cell of csv file.like, we use Alt Enter on the cell in excel.

Wht my approach is , first of all i will replace the , with something else, thn i will remove the new line character with some spaces so that data comes in different lines bt in same cell, but its not working..

Please Help.........

Try this, suppose you want to replace the commas with spaces:

 awk 'BEGIN{printf("\"")}{gsub(","," ")}END{printf("\"")}1'  file.csv > newfile.csv