error occurs while some users login

hi all,
i have a problem that while some of the users trying to login the following error occurs and the session is automatically closed.

ssl error: RAND_status reported there wasn't enough randomness for the PRNG.
ssl error: You need to specify RandomFile or EGDFile to obtain the randomness.

I have also tried to su from root i cant able to login through the specified user name.

please help me out.

thanks in advance.:slight_smile: