perhaps this is the problem:
"Also, du can only be used to estimate space consumption for directories and files for which the user has reading permission. Thus, an ordinary user would generally not be able to use du to determine space consumption for files or directories belonging to other users, including those belonging to the root account (i.e., the system administrator). However, as du is used mainly by system administrators, this is usually not a problem. "
find // -xdev -type f -size +1G -exec ls -lad {} \;
If that doesn't find it (or them, try a smaller size parameter.
If you have deleted files which are open by an application, you will not get the space back until after the application closes or you reboot the system. They will also be invisible to "find".
@venikathir
Please start a new thread, tell us bit more about your system and show evidence of commands typed and their results. Have you tried using find to look for large files? A percentage is meaningless without the figures and purpose of the filesystem. I regularly have filesystems containing fixed size database segments well above 90% full, but if /tmp got that full I would worry.