Changing the password of a generic user from ILOM

We run Solaris 11. We have a root login constraint that we can login to the root only after doing a su from a generic account called "cloneroot". We somehow misplaced the password for the cloneroot account recently. So, we can't login to root. We have other accounts (eg. oracle) where we can login but we can't su to root from the other accounts except the "cloneroot" account. Is there a way, I can change the password for "cloneroot" from ILOM without rebooting the server?

A few questions to start, I'm afraid:-

  • How did you restrict it to access from cloneroot only?
  • Can you login on the console session as root?
  • Do you have backup software that you can use to restore files?

Hopefully someone can work out a way back in for you.

Robin