We have HP 9000 running UX.
Does anybody know a reputable or even a strong maintenance firm that DOESN'T have a help desk the other side of the planet?
We've been approached by Newcorp but thay seem rubbish.
Please give me some recommendations.
Sorry if this is posted in the wrong room but I only registered today and am finding my feet in the forum.
Difficult to answer...
What boxes are you willing to maintain? (server - model...)
HP 9000 rp 7440
I've done a bit of searching myself since and have come across 9K Ltd in Nuneaton in England. Do you or anyone know anything about the quality of their service?
I've heard they maintain all post warranty HP kit.
At HP, they make a distinction between warranty (e.g 3 years after sale) and support which can go well over 5 years ( we still have a L1000 on maitnenance... and had till last year a K580) the only difference is the price... (the HW support is included in warranty...)
After a couple of years you see that buying a new box can be paid with the maintenance fee on 4 years or less...
All the best