URGENT:Program is not dropping core on customer AIX Machine

hi

We have a program which is running on cutomer end,and when its crashing its not dropping core, we asked them to check ulimit,they say that its unlimited.
Even when they crash the program manually by using command
kill -ABRT <pid>
its not dropping the core,on our end when we use same command its dropping core :mad:

Is there anything else which could effect core dropping?

please anyone can help me?

from
khan

What does "sysdumpdev -l" show?