Can anyone please help me?
I need to find out if a Unix server running Solaris 2.4 and an Informix V5 Database is capable of CTI via a CSTA Link to a telephone system for screen popping, and what APIs for CTI are supported?
Any help or pointers in the right direction would be much appreciated.
Thanks,
Dave
Please explain (in detail) what is CTI and CSTA and more about what you are doing, from a network perspective.
CTI is "Computer Telephony Integration" and CSTA is "Computer Supported Telecommunication Applications".
Both refer to integrating a computer system with a phone system, such as in advanced voice-mail systems, call center applications, etc.
A good place for the original poster to start might be with <A HREF="http://www1.fatbrain.com/asp/bookinfo/bookinfo.asp?theisbn=157820013X&vm=">Unix Computer Telephony</A>.
<A HREF="http://www1.fatbrain.com/asp/bookinfo/bookinfo.asp?theisbn=157820013X&vm="><IMG SRC="http://images.fatbrain.com/15/782/001/157820013XM.gif" BORDER=1></A>
HTH