Queue problems

UNIX AIX
1

Hi,

We have a problem with remote printers installed on our server.
Consistently, the printer status is ready but the impressions of the queue are waiting therefore blocked. To unblock the situation, we must launch stopsrc qdaemon-s-s and startsrc qdaemon to reactivate the queue.
Thank you for helping us.
Here's an example:

File    Unit� Etat      Trv Fichiers           Util.        PP %  Blocs  Cp Rng
------- ----- --------- --- ------------------ ---------- ---- -- ----- --- ---
IMPPRN1 @10   PRET
              ATTENTE     9 STDIN.1085728      USER1                   3   1   1
              ATTENTE    10 STDIN.1085732      USER1                   1   1   2
IMPPRN1: Imprimante inconnue : IMPPRN1
2

Assuming that "PRET" is the same as "DOWN", to get the printer to come back online, the command below can be used. The "-U" stands for "Up" and the "-P" specifies the "queue:device" (probably your "File:Unit�")

enq -U -P IMPPRN1:@10

3

Hi!
To get the printer to come back online, we use the commands below :

  • stopsrc -s qdaemon
  • startsrc -s qdaemon.
    All remote printers are affected by the blockage.