# Print queue problems **URL:** \ **Category:** AIX\ **Created:** [December 15, 2011, 1:26am UTC](https://community.unix.com/t/print-queue-problems/301129 "2011-12-15T01:26:33Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![charding](https://community.unix.com/letter_avatar/charding/32/5_5575768a8748004e209b776fc1b2916d.png) [@charding](https://community.unix.com/u/charding)\ **Post date:** [December 15, 2011, 1:26am UTC](https://community.unix.com/t/print-queue-problems/301129/1 "2011-12-15T01:26:33Z")
I am using AIX 5. Just swapped over an HP printer. The old printer was on a JetDirect box. The new printer connects directly to the network. Using the same IP address to print to, so the only alteration I made was to edit the etc/qconfig file to alter the port setting from 9103 to 9100. I can print to the new printer. I can see the pages coming out. However, the jobs don't clear from the print queue. They are either showing as running or queued. ---
**Author:** ![kah00na](https://community.unix.com/user_avatar/community.unix.com/kah00na/32/578_2.png) [@kah00na](https://community.unix.com/u/kah00na)\ **Post date:** [December 29, 2011, 11:29am UTC](https://community.unix.com/t/print-queue-problems/301129/2 "2011-12-29T11:29:08Z")
Did you try to remove the existing print queue and and re-add it after the new printer was in place? I think you use the fastpath "smitty mkpq" to get to the printer section of smitty. ---
**Author:** ![smurphy\_it](https://community.unix.com/letter_avatar/smurphy_it/32/5_5575768a8748004e209b776fc1b2916d.png) [@smurphy\_it](https://community.unix.com/u/smurphy_it)\ **Post date:** [January 3, 2012, 2:00pm UTC](https://community.unix.com/t/print-queue-problems/301129/3 "2012-01-03T14:00:47Z")
Is the print queue currently using pcl or ps ? Perhaps the print driver needs to be updated / changed, depending on the emulation.