Installing font package

Hi All,

Where do I find/download this font package 'FONT_FAMILY_SANS_SERIF-FONT_STYLE_NORMAL-14' and how to install it ?

When I run an osi utility (ftamtool) it shows me this error:
##FTAM Tool : XView ERROR
XView warning: Impossible de charger le jeu de caract�res 'FONT_FAMILY_SANS_SERI
F-FONT_STYLE_NORMAL-14' (Font package)

Thanks for your reading/replying...