Please read our rules which state:
(4) Do not 'bump up' questions if they are not answered promptly. No duplicate or cross-posting and do not report a post where your goal is to get an answer more quickly.
Please don't start a second thread about your problem. I have merged the threads. You might also notice this tip in the rules:
(B) For hardware related questions include model name/number of any affected components. For software issues, indicate which commands you are issuing and any error messages if applicable. Accuracy is important -- copy and paste if possible.