Business process management: Avoiding the pitfalls

by Linda Tucci,13/02/2008, SearchCIO.comProcess improvement touches many parts of an organisation � from infrastructure and business strategy to organisational redesign � which means missteps can abound. A panel of been-there, done-thats at the Gartner Business Process Management Summit last week in Las Vegas offered practical advice on how to avoid common risks.The highest correlation between [...]

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