Assistance required when booting M3000, error shows; * MBU_A Status:Degraded; Ver:0701h; Serial:

Applications Hardware
1

Here is the error showing in the XCSF, can anyone recommend further diagnosis for this specific error?;

XSCF> showhardconf
SPARC Enterprise M3000;
    + Serial:PX61142029; Operator_Panel_Switch:Locked;
     + Power_Supply_System:Single; SCF-ID:XSCF#0;
    + System_Power:On; System_Phase:Cabinet Power On;
    Domain#0 Domain_Status:Running (Waiting for OS Shutdown);
  
*   MBU_A Status:Degraded; Ver:0701h; Serial:PP114105U5  ;
        + FRU-Part-Number:CA07082-D072 A1   /542-0436-01          ;
          + CPU Status:Normal;
            + Freq:2.860 GHz; Type:32;
            + Core:4; Strand:2;
         + Memory_Size:64 GB;
        MEM#0A Status:Normal;
            + Code:ad0000000000000001HMP31GP7AFR4C-Y5  0000-2f677f37;
             + Type:8B; Size:8 GB;
        MEM#0B Status:Normal;
            + Code:ad0000000000000001HMP31GP7AFR4C-Y5  0000-2fa77f58;
             + Type:8B; Size:8 GB;
        MEM#1A Status:Normal;
            + Code:ad0000000000000001HMP31GP7AFR4C-Y5  0000-2f777f28;
             + Type:8B; Size:8 GB;
        MEM#1B Status:Normal;
            + Code:ad0000000000000001HMP31GP7AFR4C-Y5  0000-2f277f49;
             + Type:8B; Size:8 GB;
        MEM#2A Status:Normal;
            + Code:ad0000000000000001HMP31GP7AFR4C-Y5  0000-2f477f53;
             + Type:8B; Size:8 GB;
        MEM#2B Status:Normal;
            + Code:ad0000000000000001HMP31GP7AFR4C-Y5  0000-2f277f02;
             + Type:8B; Size:8 GB;
        MEM#3A Status:Normal;
            + Code:ad0000000000000001HMP31GP7AFR4C-Y5  0000-2f177f41;
             + Type:8B; Size:8 GB;
        MEM#3B Status:Normal;
            + Code:ad0000000000000001HMP31GP7AFR4C-Y5  0000-2fc77f58;
             + Type:8B; Size:8 GB;
        PCI#0 Name_Property:network; Card_Type:Other;
        PCI#1 Name_Property:SUNW,qlc; Card_Type:Other;
         PCI#2 Name_Property:network; Card_Type:Other;
        PCI#3 Name_Property:SUNW,qlc; Card_Type:Other;
    OPNL Status:Normal; Ver:0101h; Serial:PP1141056S  ;
          + FRU-Part-Number:CA07082-D021 A3   /541-3306-01          ;
    PSU#0 Status:Normal; Serial:EA1129C409;
        + FRU-Part-Number:CA01022-0720 12L  /300-2193-11   ;
          + Power_Status:On;
        + Type:AC;
    PSU#1 Status:Normal; Serial:EA1129C410;
         + FRU-Part-Number:CA01022-0720 12L  /300-2193-11   ;
        + Power_Status:On;
        + Type:AC;
     FANBP_B Status:Normal; Ver:0101h; Serial:PP1141055J  ;
        + FRU-Part-Number:CA20399-B12X 010AC/541-3304-03          ;
        FAN_A#0 Status:Normal;
         FAN_A#1 Status:Normal;
2

what is the output of showstatus ?

3

Hi DukeNuke2

output of showstatus below;

XSCF> showstatus
*   MBU_A Status:Degraded;
4

first thing I would try is to get a service password from oracle (a SR has to be opened to get one) and after that use the clearfault command to reset the error.
also check that all cables to the XSCF are in the right place (serial cable on serial port; network cable on network port).

1 Like
5

Hi DukeNuke2

Thanks for the info.
The procedure that finally solved it was as follows;

To clear service led: Power off the platform, put key in service position,power on platform.

Appreciate your rapid responses

Cheers