123 Live Help Chat Server allows sales and supportstaff to invite Web site visitors to beginone-to-one chat. Users are greeted by a friendlynotification that the staff would like to chatwith them to offer assistance. The invitationwon't be blocked by a pop-up killer. Clients canalso request help from a staff member. It supportsreal-time text chat and optional video chat. Chatscan be transferred from one staff member toanother, and a Canned Answers Agent has predefinedanswers to serve clients more efficiently andeliminate typing of repetitive answers.License: SharewareChanges:
Remote control of 123 Live Help via MSN was added.